Ollybear’s pre-order facility allows you to make advanced purchases on your favourite items before they sell out (where pre-order stock available). Items available for pre-order will be clearly marked. Pre-ordering is currently available on selected brands only.
To pre-order an item, you follow the same process as you would when placing a normal order on the website; paying for your items in full. Your purchase(s) will be dispatched by courier as soon as we receive them. If you pre-order multiple items we will ship these to you separately for no extra charge. Your order confirmation will contain information on both in stock and pre-ordered items. Please note that any pre-order will be treated as a normal purchase and your account will be debited at the point of sale. Pre-orders are only available on our website and gift vouchers cannot be redeemed against a pre-order.
If for any reason you change your mind after ordering or have any other queries, please email us at email@example.com quoting your order reference number or give us a call on 01355 244 535.